Fanvil X2 Call Center Phone Specifications And Details

Overview

The X2P is a special design call center IP phone which offers high C/P Ratio and Professional Design, provides unique foot to answer the phone. The quite intentional choice of high-quality materials, combined with a generously large 2.8 inch 320×240 color LCD that guarantees both a smoother user experience and easier access to much more visual information at a glance. Dual 10/100 Mbps network ports with integrated PoE are ideal for extended network use. The X2P supports 2 lines and plus SRTP/HTTPS/TLS, VLAN and QoS. It includes RJ9 and 3.5mm port and EHS headset use and supervision, has been designed very specifically for improving the efficiency of call center service.

Tech Specification

Audio Feature

• Wideband ADC/DAC 16KHz Sampling
• Narrowband CODEC: G.711a/u, G.723.1, G.726-32K, G.729AB
• Wideband CODEC: G.722
• Voice Activity Detection (VAD) / Comfort Noise Generation (CNG) / Background Noise Estimation (BNE) / Noise Reduction (NR)
• Packet Loss Concealment (PLC)
• Dynamic Adaptive Jitter Buffer up to 300ms
• DTMF: In-band, Out-of-Band – DTMF-Relay(RFC2833) / SIP INFO

Call Features

• Call out / answer / reject
• Mute / Unmute (microphone)
• Call Hold / Resume
• Call Waiting
• Intercom
• Caller ID Display
• Call Forwarding (Always/Busy/No Answer)
• Has Call Transfer(Attended/Unattended)
• Call Parking / Pick-up (depending on server)
• Redial/Auto-Redial
• Do-Not-Disturb
• Auto-Answering
• Voice Message (on server)
• Local 3-way Conference
• Hot Line
• Hot-Desking

Phone Features

• Phonebook (500 entries)
• Remote Phonebook (XML/LDAP)
• Call log (100 entries, in/out/missed)
• Black/White List Call Filtering
• Voice Message Waiting Indication (VMWI)
• Programmable Soft keys
• Network Time Synchronization
• Action URL / Active URI
• Multi-language support in screen and web UI: English, Chinese(Traditional/Simplified), Japanese, Russian, Italian, Turkish, Germany, Dutch, Spanish, Hebrew, Polish, French etc.

Network Features

• 10/100Mbps Ethernet, dual bridged port for PC bypass
• IP Configuration: Static / DHCP / PPPoE
• Network Access Control: 802.1x
• VPN: L2TP (Basic Unencrypted) / OpenVPN
• VLAN
• QoS

Protocols

• SIP2.0 over UDP/TCP/TLS
• RTP/RTCP/SRTP
• STUN
• DHCP
• PPPoE
• 802.1x
• L2TP (Basic Unencrypted)
• OpenVPN
• SNTP
• FTP/TFTP
• HTTP/HTTPS
• TR069

RFCs

• 354/1321/1350/1769/1889/1890/2131/2132/2616/2617/2661/2833/2976/32 61/3262/3263/3264/3265/3268/3311/ 3489/3711/4346/4566/5630/5865

Maintenance

• Auto-Provisioning via FTP/TFTP/HTTP/HTTPS/DHCP OPT66/SIP PNP/TR069
• Web Management Portal
• Has Web-based Packet-dump
• Configuration Export / Import
• Phonebook Import/Export
• Firmware Upgrade
• syslog

Physical Feature

• LCD: 2.8 inch (320×240) color-screen
• Keypad: 23 keys, including:
• 4 Soft-keys
• 3 Function keys
• 12 Standard Phone Digits keys
• 2 Volume Control keys, Lower/Increase(Left/Right)
• 1 Volume Select key, (Down)
• 1 Headset key
• 1.5M CAT5 Ethernet Cable x1
• 3.5mm port x2: Headset x1, Foot pedal x1
• RJ9 port x2: Headset x1, Monitor earphone x1
• RJ45 Ethernet Port x2: Network x1 (802.3AF POE Class 1 Enabled), PC x1 (Bridged to Network)
• Main Chipset: Broadcom
• DC Power Input: 5V / 0.6A
• Power Consumption: Idle – 0.9~1.6W, Peak – 1.6~2.5W
• Working Temperature: 0~40℃
• The Working Humidity: 10~65%
• Back Rack x1: Desktop Stand
• Color: Black
• Gift Box Dimensions: 197x110x62mm (L x W x H)
• Outer CTN Dimensions: 455x340x220mm (20 PCS)

See Datasheet